Troubleshooting Guides

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If you are having trouble loading the Launchkey properly on your Mac computer please check the following. Go to Apple Menu > About this Mac > More Info > System Report > USB. Do you see...
If you are having trouble loading the Launchkey's driver properly on your Windows computer please check the following. Go to Start > Control Panel > System > Device Manager > Sound Video...
If you are experiencing problems unlocking your Novation, V-Station or Bass Station plug-in on a Mac, please follow these steps: - Ensure that you have the latest version of the plug-ins from our...